PLEASE NOTE: Our minimum turnaround for all orders is 6 weeks or longer, depending on the complexity of the design or the quantity of order(s) at the time. 

Below you will find the key steps in the process of ordering your wedding stationery. 

1. Initial Contact
   In our initial contact either via phone, email or in person we will discuss the vision for your wedding: colours, visual elements needed, deadlines, and quantities. A detailed questionnaire will be sent to gather additional information.
2. Estimate
   Based your the information filled out in the questionnaire, and the type of invitation  discussed, a personalized price quote will be emailed.  
3. Deposit & Contract
   Once the estimate is accepted, an invoice for a 50% deposit along with an electronic contract will be emailed. Both these items are is required before any design work commences.
   The deposit is to be paid via Credit Card, email money transfer or Cash. Credit card payments are available, subject to a 3% administration fee.
4. Digital Proof
   Based on the information provided an initial digital proof will be emailed. 
5. Feedback & Refinement
   Any changes or revisions to the digital proof are then made at this time. Changes can be sent via email. Once approved if required a Hard Copy Mock-up can be sent. (but will change the timeline slightly)
6. Approval
   When you have no further changes to the PDF proof we require your signature as approval to print your order. Before signing off please ensure all grammar and spelling is correct.
   When you are ready to approve the proof we will email you the PDF for electronic signature through an online signature program (no fax or scanning required).
7. Production
   Your order is sent for printing.
8. Final Payment
   We will email you an invoice with the final balance owing.
   The Electronic Invoice is to be paid via Credit Card, email money transfer or Cash. Credit card payments are available, subject to a 3% administration fee.
9. Delivery
   Invitations are either shipped to client, or available for pick-up. The balance of the invoice is due upon delivery.